1. Introduction

PublicResourceHarbor ("we," "our," or "us") is dedicated to maintaining your privacy. This document outlines how we handle, employ, divulge, and protect your data when you interact with our website publicresourceharbor.top or make use of our yacht charter offerings.

By utilizing our offerings, you agree to the data practices detailed in this document. We adhere to pertinent privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other related Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

When you purposefully submit information to us while you:

  • Reserve a yacht charter
  • Reach out to us via our site or telephone
  • Sign up for our updates
  • Complete forms on our platform
  • Engage in our questionnaires or promotional activities

Such information might encompass:

  • Your name and contact details (email, telephone number, residential address)
  • Financial details (handled securely by third-party gateways)
  • Yacht charter preferences and specifications
  • Backup contact info
  • Food preferences or health facts (if provided)

2.2 Automatically Collected Information

Automatically recorded data about your equipment and browsing activity is amassed when you peruse our website, including:

  • Internet Protocol address and geographical data
  • Web browser category and version
  • Web pages visited and duration of site interaction
  • Referral sources
  • Device specifics (make, display resolution, and so on)

2.3 Cookies and Tracking Technologies

To magnify your web experience, we apply cookies and analogous tracking technologies. With these, we can:

  • Recall your site preferences
  • Analyze our web usage and efficacy
  • Provide tailored content
  • Enhance our service offerings

Management of cookies can be done through your web browser settings or our cookie consent module.

3. How We Use Your Information

We put the gathered information to use for various ends:

  • Providing Services: To deliver yacht charter services, handle reservations, and communicate regarding your bookings
  • Support: To address your questions and offer support when needed
  • Transactions: To execute financial transactions and manage invoices
  • Protection and Safety: To safeguard our operations and preempt deceptive activities
  • Promotional Efforts: To send you promotional content and updates (given consent)
  • Web Improvement: To study patterns of usage and refine our web interface
  • Regulatory Adherence: To conform with legal and regulatory requirements

4. Information Sharing and Disclosure

Your personal data will not be sold, exchanged, or leased out to third parties. The scenarios in which your information may be shared include:

4.1 Service Providers

Assistants who help us in payment processing, web hosting and maintenance, email marketing, analysis and performance monitoring, and customer service may get access to your information.

4.2 Legal Obligations

Your information could be released if mandated by legal authorities or in the case of legal inquiries, court mandates, dire events, or probes into potential fraud or unlawful acts.

4.3 Corporate Changes

If our company undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that process.

5. Data Security

We employ fitting technical and managerial controls to shield your personal info from unauthorized admittance, modification, exposure, or obliteration. These controls include cryptographic techniques, secure servers, access regulation, periodic evaluations, and workforce education.

Nevertheless, it's important to note that no data transmission over the internet or electronic database can be guaranteed as infallibly secure. Therefore, we cannot provide an absolute assurance for the security of your information.

6. Data Retention

Your personal data is retained only as necessary for the fulfillment of the collected purposes or as required by legal norms. Usual retention timelines are:

  • Charter bookings: 7 years (for tax/legal purposes)
  • Promotional communications: until you choose to opt out or delete your data
  • Web analytics data: 26 months
  • Support interactions: 3 years following the last engagement

7. Your Rights and Choices

Your rights encompass requesting access to, rectifying, erasing (as per legal grounds), transferring, withdrawing from marketing, and controlling cookies. Contact us through the channels below to exercise your rights.

8. Third-Party Services

8.1 Google Analytics

We analyze our website traffic through Google Analytics. You can opt out using the Google Analytics Opt-out Browser Add-on.

8.2 Social Networks

Our platform may contain links to social media networks which have their own privacy protocols.

8.3 Payment Processors

Payment handling is executed by third-party entities compliant with PCI DSS standards.

9. International Data Transfers

We may process your data in countries different from Germany. In such cases, we employ measures in line with applicable privacy laws to safeguard your information.

10. Children’s Privacy

Our services do not target individuals below 13 years of age, and we don't intentionally amass their information. If you believe that a child has provided us with data, please reach out to us immediately.

11. Amendments to This Privacy Policy

This Privacy Policy might be updated to mirror new procedures or legal demands. Updates will be conveyed via posting the amended document, emailing registered users, or displaying a notice on our site. Usage of our services after the alteration date is taken as consent to the updated policy.

12. Reaching Out to Us

Should you have questions regarding this Privacy Policy or our handling of your data, please get in touch:

PublicResourceHarbor — Privacy Officer
Marina Point
Hamburg 20459
Germany

Phone: +49 40 9999 9999
Email: [email protected]

13. Google Ads User Consent Policy Adherence

We adhere to the Google Ads user consent policies, and you can adjust cookie and tracking options anytime via our cookie setting utility.